RenovateHQ policies
Digital download policy
Clear expectations for the homeowner tools you purchase from RenovateHQ.
All digital-download sales are final.
RenovateHQ products are digital files that may be accessed, downloaded, or otherwise delivered immediately after purchase. All sales are final. We do not offer refunds, returns, or exchanges for change of mind, accidental purchase, failure to use, or dissatisfaction after delivery or access. Nothing in this policy limits rights that cannot legally be excluded under applicable law.
Technical delivery support
If your file is missing, inaccessible, or corrupted, email team@renovatehq.madethis.app with the email used for your order and any helpful order details. We'll help restore access or resend a working file. This support path is for resolving delivery and access issues and does not promise a refund.
Before you purchase
Please review the product description, included formats, and compatibility notes before purchasing. RenovateHQ tools are designed to help homeowners organize project information; they do not replace professional legal, engineering, contractor, architectural, or local-authority guidance.